• What is Pet Gourmet Food?
Pet Gourmet Food provides premium, gourmet pet meals made from high-quality, natural ingredients. Our carefully crafted recipes are designed to deliver optimal nutrition and exceptional taste for your beloved pets.

• How does Pet Gourmet Food differ from other pet food brands?
We prioritize freshness and quality by using only human-grade ingredients, free from artificial preservatives and fillers. Our meals are gently cooked to retain essential nutrients, ensuring your pet receives the very best in every bite. Plus, we incorporate nutrient-rich bone broth and filtered water in our recipes to enhance both flavor and health benefits.

• Where do you source your ingredients?
We partner with trusted suppliers to source fresh meats, vegetables, fruits, and whole grains. Whenever possible, we prioritize locally sourced ingredients to maintain the highest quality and sustainability standards.

• Are your recipes suitable for pets with specific dietary needs?
Absolutely! We offer specialized recipes tailored for pets with dietary sensitivities, including grain-free and limited-ingredient options. Contact us for personalized recommendations to meet your pet's unique needs.

• Is your food raw or cooked?
Our meals are gently cooked to eliminate harmful pathogens while preserving essential nutrients, ensuring a safe, wholesome, and delicious meal for your pet.

• How do I place an order?
Simply visit our website, select your preferred products, and proceed to checkout. We also offer convenient subscription plans for automatic deliveries, so your pet never runs out of their favorite meals.

• Do you offer delivery services?
Yes! We deliver fresh, gourmet meals straight to your door. Check our website for details on delivery areas and schedules.

• Can I modify or cancel my subscription?
Absolutely! You can manage your subscription, including modifications or cancellations, through your account dashboard for ultimate flexibility.

• How should I store the food?
Refrigerate your meals upon arrival. Once opened, reseal and use within 7 days to ensure maximum freshness and quality.

• How much should I feed my pet?
Feeding guidelines are provided on each product's packaging and on our website. Portions vary based on your pet's age, weight, and activity level. Contact us for customized feeding recommendations.

• How do you ensure product quality and safety?

We adhere to strict quality control measures, responsibly source all ingredients, and conduct regular safety checks to maintain the highest standards in every meal we prepare. Our use of bone broth and filtered water adds an extra layer of nourishment and purity to your pet's diet.

Our eco-friendly packaging and insulation have been specifically designed to keep your dog's favourite recipes frozen during transit. However, we do recommend transferring them to the freezer as soon as possible after they have been delivered. In the event that your delivery is delayed, the first thing to do is check the temperature of your pots; if they are still cool to the touch (even if the food is soft), they can be safely popped away in your freezer then defrosted and fed as normal. If you have any delivery issues or your pots are no longer cold to touch, please get in touch with our Customer Delight team at info@petgourmetfood.com or call

Our dedicated team is here to assist you!
📧 Email: Info@PetGourmetFood.com
📞 Phone: 702-490-8982